Isaac Owusu Adjakwah
Isaac Owusu Adjakwah has been Director, Facilities and Infrastructure Management at Kotoka International Airport since 2015. He provides and coordinates TFM across the estate. Set, implemented, and managed operating procedures/ manuals, interdepartmental/ customer communications, financials (setting and reviewing budgets and costs), QC protocols (worked with HSE Manager), and team/ manpower planning, coaching, development, and succession planning.
He is facilities lead for the Kotoka International Airport Terminal 3 Operational, Readiness, Activation, and Transition (ORAT) – all-inclusive project oversight saved $thousands in consultants’ fees. Designed the Facilities departmental organogram and structure to prepare for a company restructure – a significant saving of consultants fees. Helped establish the Facilities Maintenance Coordination Centre – improved consistency of planning, scheduling, and controlling maintenance activities directly driving down costs. Reviewed all works’ specifications, drawing up SLAs and KPIs for outsourced Soft and Hard Services – tightly streamlined controls increased service value for money.
A double award-winner (43 and 46 CardioStart Medical Mission to Ghana), bilingual (English and German), has repeated success planning and launching leading, fit-for-purpose (FFP) Hard and Soft Facilities Management (FM), Healthcare Technology Management (HTM), and Project Management (PM) solutions in the airport and healthcare technology sectors. Forges solid relationships with executives, internal stakeholders, and suppliers, building consensus across multiple organizational levels. With 15 +-year careers in Healthcare Technology Management (HTM) and Facilities Management At Korle Bu Teaching Hospital (KBTH), Accra, Ghana, he provided strategic lead capability in the management of Healthcare Technology, Support Services, Infrastructure, and Human Capital, some directly issued by the Chief Executive Officer (CEO).
He has served as DIRECTOR, GENERAL SERVICES/ BOARD MEMBER between May 2010 to October 2015. Adjakwah drove tactical and operational change, saving costs, and cultivating services. Reviewed up/ downtime, and optimized availability, of biomedical, civil, electrical, estates, and mechanical engineering. Set and guided on long-term national health/ engineering policies, and cost-effective delivery. Introduced Computer Maintenance Management Systems (CMMS), and Planned Preventive Maintenance (PPM) concepts to guarantee rapid, coverall, effective maintenance. He upskilled in-house maintenance teams to better-manage existing, and planned obsolescence of old, equipment, refining medical outcomes – the hospital was graded the best in the country.