Manuela D’Agata is the Education and Certification Director at ISSA International where she joined beginning of 2019. Manuela is responsible to lead ISSA efforts to enhance and promote professionalism, industry standards, and best practices across the cleaning industry through CIMS
accreditation (Cleaning Industry Management Standard), training courses, and blended educational initiatives in Europe, Middle East, Africa, Oceania, and Asia-Pacific regions. Additionally, she is developing and recruiting a group of local trainers and auditors who can support ISSA in different
Prior to ISSA she was Head of Training and Education at INREV, the Association for Investors in Non-Listed Real Estate Vehicles where she has been responsible for the development, management and organisation of the INREV training offering, including live courses on a wide range of industry-related topics, webinars, young professionals activities. Manuela coordinated the launch of the INREV/Henley Certificate in non-listed real estate investment. Prior to joining INREV in Amsterdam, she worked as
Training Specialist at Moody’s Investor Service in Milan and London.
Manuela holds a master’s degree in European Studies from the University of Siena, Italy. She is Italian native, fluent in English and proficient in Spanish, and she is based in Amsterdam (Netherlands).